Privacy Policy

We collect the personal information you give us when you enquire about our electrical services. This typically includes your name, phone number, email address, the address where work is required, and any details you provide about the job. If you call us, we may keep a record of that call and the notes taken so we can quote and schedule your work accurately.

We also collect limited technical information automatically when you visit electriciansashfield.com.au, such as your device type, browser, pages viewed and the general location implied by your IP address. This is standard website analytics data and is not used to personally identify you.

We use your information to respond to your enquiry, prepare and discuss quotes, schedule and carry out electrical work, issue paperwork such as certificates of compliance, and follow up on completed jobs. We may also use your contact details to reply to questions and, where you have asked us to, to send reminders about a booking.

We do not sell your personal information. We do not use it for unrelated marketing without your consent.

Our website uses cookies and third-party analytics tools to understand how visitors use the site so we can improve it. Cookies are small files stored on your device. You can disable cookies in your browser settings, though some parts of the site may not work as intended if you do.

We rely on trusted third parties to run this website and our enquiry process, including website hosting, web analytics and phone call-tracking providers. These providers only handle your information to provide their service to us and are required to keep it secure. We do not authorise them to use it for their own purposes.

We take reasonable steps to protect the information we hold from misuse, loss, unauthorised access, modification and disclosure. Only the people who need your details to quote or complete your job can access them.

You can ask us what personal information we hold about you and request that we correct anything that is inaccurate or out of date. To make a request, or if you have a privacy concern, contact us on (02) 9538 7444 or through the enquiry form on this website. We will respond within a reasonable time.

We may update this Privacy Policy from time to time. The current version will always be published on this page. Please check back if you want to stay informed about how we handle your information.

If you would like to discuss anything in this policy, call us on (02) 9538 7444.